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Switching over to RCN

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  • Switching over to RCN

    If you decide to change over to RCN double check when you call Sid to change service. I had a hard time with him as he claimed I only asked for one HD box when I actually had requested two. It took multiple, long calls to get him to agree to have a second installed without paying for a service call, almost $50. That being said, the technician Fred and the customer service rep who helped get the new signal were wonderful.

  • #2
    Re: Switching over to RCN

    Make sure you check your billing statements carefully. It took me several months and many phone calls before I was charged Penn South-contracted rate.

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